The Public Relations Blog

The digital age has changed marketing. Old-school tactics, like cold calling and direct mailing, are no longer effective as a means of increasing sales. Consumers have more control over what advertising they encounter, and most mass marketing campaigns are an exercise in futility. To grow leads and sales, you must attract prospective customers through thoughtful, insightful, informative, and entertaining content. In other words, you need a winning inbound marketing strategy.

In the world of public relations, things are always changing. New trends pop up and disappear every day. Information is constantly shared and as a PR professional, it's imperative to stay aware, act swiftly, and formulate subsequent steps wisely. In an industry that never sleeps, here are five tools every PR practitioner should use to stay ahead. 

Use these two questions to guide your content-making process

In public relations, content of all kinds is important. Whether it’s videos, written content, or any other kind of information people can consume, content is one of the biggest drivers for public relations. Content helps you stand out from your rivals.

However, you need to be making the right kinds of content to further your public relations goals. Simply making anything isn’t enough. Use the two questions below to see if your content is actually helping your public relations plans.

Do advertising firms have the focus on PR you need?

A while ago, I was talking with a public relations agent working in an advertising agency. During our conversation, she discussed her experiences, which stuck out to me. 

Work smarter, not harder, to let prospective customers know about your company

News media coverage is important for companies, especially for franchises.

Franchises rely on the local community in which they reside to see success, and positive news media coverage helps to build a franchisor’s brand and improve the specific franchisee’s reputation. News media coverage also places your business at the forefront of prospective customers’ minds. Media coverage that includes the parent franchise also helps to bring awareness to the brand for those looking for franchise opportunities, especially in local areas where your franchise doesn’t have a footprint.

If you are a franchisor or franchisee, you may now be asking yourself how you get your franchise in the news.

Over the years, I’ve heard many businesspeople say, “I’m not sure what PR is, but I know our company needs it.”

When people think of public relations, they tend to associate it with news coverage. This is what PR pros call “earned media.” The dictionary defines earned media as “publicity gained through promotional efforts other than paid media advertising.”

Use three points to make a pitch that a media professional would love

Pitching stories is one of the key parts to a successful public relations plan. Those that want their stories pitched have the story. However, they need one other key ingredient for success: what the reporters are interested in.

Let’s get SMARTER about PR

By now, you’ve probably heard about S.M.A.R.T. objectives (Specific, Measurable, Attainable, Realistic, and Timely) and using them for PR. We blogged about SMART objectives and how to be a SMART communications pro frequently.

There’s a movement to add ER to SMART objectives and push for SMARTER objectives, and we love it! 

Recently, I attended a PRSA chapter’s Media Roundtable event where 12 journalists from different outlets and backgrounds gathered to give insight and best practices to public relations professionals. While all journalists have their own preferred way for you to pitch them – and it depends if their outlet is print, online, or broadcast TV – there are some similarities that PR pros should know.

Here's how to approach a PR firm and create a long-lasting, beneficial partnership.

Many companies would benefit from a real-life example of how to properly engage a PR firm. 

Most companies try to approach hiring a PR agency (or any creative or professional services firm) the same way they buy office supplies: in bulk. This technique gets a company a commodity PR agency. And then the company wonders why the relationship is cold, the ideas aren't creative, and the results are flat.