The Public Relations Blog

Know the difference and get to work improving your online image.

Maintaining a positive online image for your company is critical for success. How consumers perceive your brand on the internet determines whether they will be your customers. A positive online image also cultivates mutually beneficial relationships with other companies.

Many people use the terms online reputation and online reviews interchangeably. The two terms actually differ in many ways. Find out if it’s your company’s online reputation or online reviews that are stifling your business growth. 

And how your company can too

Your competitor hits a crisis and is facing bad headlines. Good news for you, right? Not necessarily. If you’re going to capitalize, you need a public relations plan and you need one NOW.  A public relations firm that has seen it all can act quickly to help. In this case, McDonald’s hit headlines for all the wrong reasons. When an Arizona mom began swab-testing McDonald’s play areas and finding dangerous pathogens, the fast-food giant banned her from its restaurants. Let’s look at McDonald’s mistakes and how Chuck E. Cheese’s acted smart and fast to take advantage of the crisis.

If you're facing the difficult burden of website redesign, this new solution in web design can help

Is your company struggling to get its web design just right? Have you recently paid big bucks for a redesign that isn’t delivering the results you expected?

Use these PR tactics to gain recognition and visibility for your company with the right industry awards

At this time of year, awards shows dominate the entertainment industry. Everyone is talking about the Oscars, the Grammys and other glamorous ceremonies. There are, undoubtedly, awards in your industry as well. Is your company in the running? If not, you are missing out on key opportunities to build your brand and separate yourself from your competition. 

3 reasons executives should engage on social media

Juggling the demands of big business, speaking engagements, board meetings and global sales calls, CEOs are some of the most sought after yet hard to pin down human beings. These elusive individuals are inundated with requests for “five minutes” from media, customers, vendors, clients and even their own families. How can a CEO be in 100 places at once while giving thousands of people attention at the same time? The answer is to leverage technology, particularly social media. Social media represents a powerful, scalable and efficient means to doing it all.

What you need to know to get the greatest results from your PR efforts

For every business, the secret to continuous success is building relationships with clients and customers and providing excellent service. In many industries, companies accomplish this using an established list of deliverables called a service level agreement (SLA). Learn more about this vital document to ensure you are getting the best service from your PR firm.

Get some of the same excitement and attention for your own company

The Academy Awards represent Hollywood’s biggest night. It’s a celebration of a year of movies that inspire, entertain, educate and explain the world around us. What you may not realize is that the Oscars also provide public relations lessons your company can use.

  1. Remember timing makes all the difference.

Although they create and release movies throughout the year, studios save their most buzz-worthy films for October through December so they can be fresh in the minds of the voting academy. They also seek media recognition for the film ahead of time, such as a nomination from the New York Film Critics.

If you see smoke, there is most definitely fire

With access to breaking news at any time day or night, you may find yourself uncertain whether what you see on your Twitter or Facebook feed is, in fact, news.

3 ways your company can deal with internet trolls in 2017 and beyond

Earlier this month, fast-food chain Wendy’s earned numerous headlines because its social media team challenged a heckler on the Twitter playground. Upworthy writer Parker Molloy captured the entire exchange before Wendy’s deleted its comments and the critic, @NHRide (aka Thuggy-D), deleted his Twitter account. It went like this:

Preserving your image online is paramount to your company’s success

You may never know the true value of your company’s good reputation until you lose it. Your online reputation can be severely compromised by just one disgruntled former employee or dissatisfied customer with a grudge. To ensure your image remains positive, it’s vital to hire a PR firm to handle your online reputation management (ORM). How do you find the right one? Axia Public Relations can help you choose the PR agency that is right for you.