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The Public Relations Blog

How Firehouse Subs capitalized on bloggers and 6 ways you can, too

Invite local bloggers to build awareness locally for your national brand

Firehouse Subs is one of America’s leading fast, casual sandwich franchise restaurants. Brothers Chris and Robin Sorensen founded Firehouse Subs in Jacksonville, Florida, in 1994, creating a brand out of their personal history as firefighters. Their company now boasts 903 locations in 43 states and Puerto Rico, with international expansion to Canada and Mexico planned for the near future. How did the franchisor build such an impressive brand and reputation?

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Topics: Media Relations, Public Relations, Featured, Social Media, Inbound Marketing, Franchisors

Maximize your social media efforts using PR and the right images

Learn more about this important topic to ensure eyes on more of your posts

Why aren’t consumers reading, liking and sharing your social media posts more often? Perhaps your images are to blame. Thankfully, our cool friends at Sprout Social have developed an amazing guide to help ensure that your images are sized correctly.

We spend lots of time determining what kind of information clients should post to each social media platform. However, many don’t understand the importance of the accompanying image.

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Topics: Public Relations, Featured, Social Media, Inbound Marketing

8 lessons learned from the mob mentality of social media

How your company should respond to a social media attack


A great illustration of mob mentality is the scene in Disney’s Beauty and the Beast when the townspeople amass and call for the Beast’s head. Can you imagine what that would be like today if the mob flocked to social media and the Beast was a company that people felt had “wronged” them in some way? The Beast would have a sea of virtual torches and pitchforks at his company’s door. Without a PR firm, that business could be doomed.

Navigating social media and the public can be tricky. A single negative post concerning even a well-established company can go viral in an instant.

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Topics: Public Relations, Featured, Social Media, Reputation Management, Inbound Marketing, Online Reputation Management, Crisis Communications

4 reasons why you should add videos to your blog

Connect with more people with video summaries

One of the best ways to engage with consumers is through the use of visuals – especially videos. A video summary is a video that recaps the content of a written article. More and more websites are using them to connect with audiences. Adding video summaries to your written content is another way to connect with and engage your audience. We compiled a list of four reasons why video summaries are an exceptional addition to your blog posts, website and even newsletters.

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Topics: Public Relations, Featured, Social Media, Inbound Marketing

How to create a video summary


Adding video summaries to written content is one way to attract people to the content your company creates. It’s also a great way to retain an audience. Video summaries provide readers another type of visual and continue to gain in popularity.

Depending on your focus, you could create very involved video summaries with the help of a professional videographer or you could use a webcam-equipped computer to create your own straightforward video summary. We’ve assembled a guide below that describes the basics for creating a video summary for blogs and other articles that your company produces.

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Topics: Public Relations, Featured, Social Media, Inbound Marketing

Make memories, make profits


Instead of being irritating with ads, connect emotionally with consumers

Internet users are tired of seeing your ads; it’s time for a new approach. Reaching consumers on an emotional and personal level will keep you fresh in their minds and set you apart from your competition. The best way to forge a deep connection is to laser-target your messages to specific audiences. Don’t worry if you’re not at the technological forefront of your field; as long as you make positive and memorable impressions on consumers, you can still lead the pack.

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Topics: Public Relations, Featured, Inbound Marketing, Newsletter

3 ways to increase engagement on your business’ LinkedIn page

Keep your LinkedIn page active

In the past, people treated LinkedIn simply as a tool for professionals to network with each other. Times are changing. Business pages are now important tools for sharing news about a company and for attracting professionals – as supporters, employees or potential employees – to the company.

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Topics: Public Relations, Featured, Social Media, Social NetWork, Inbound Marketing

3 ways short blog and social media posts bring in customers

Information overload can be a dealbreaker for many

Thanks to the wonders of modern technology, storage online is not a problem; we can write as many words as we want without fear of eating up too much space. However, while it may seem handy at first, research has shown two things:

Consumers will actively shy away from content that’s too long.

Consumers want information as quickly as possible.


It isn’t a good idea to overwhelm your customers with too much information.

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Topics: Public Relations, Featured, Social Media, Inbound Marketing

Don’t let one negative comment on social media damage your brand

PR can show you how to take control of your online image

Have you ever watched a small snowball roll downhill? If you don’t stop it, it keeps gathering more snow until it’s too big to handle. One negative comment or bit of incorrect information about your company on social media can create the same phenomenon as that small snowball.

Therefore, it is vital to your business that you manage social media content before it develops into a crisis. With help from PR, you can take control of your image and reputation.

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Topics: Public Relations, Featured, Social Media, Inbound Marketing, Crisis Communications

Are you getting your share of earned media?

Bill Gates’ phrase “content is king” has become a well-known mantra for all marketing professionals. To expand on that, great content is king, and it has its own stiff competition for consumers’ attention and dissemination to the right audiences through earned media.

Wikipedia defines “earned media” as “publicity gained through promotional efforts other than advertising.” In other words, earned media is online word of mouth (mentions, shares, reports).

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Topics: Public Relations, Featured, Social Media, Media, Inbound Marketing

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