The Public Relations Blog

Understanding who your customers are isn't just about knowing what they buy — it's about grasping who they are as people. This is where buyer personas and avatars come into play. These are detailed profiles that represent your ideal customers. They are created using a mix of market research and real data about existing customers. By developing these profiles, brands can better tailor their marketing strategies, messaging, and even product development to connect more effectively with their audience.

In this episode, HireMyMom’s Lesley Pyle joins On Top of PR host Jason Mudd to discuss how remote work is transforming the modern workforce

Tune in to learn more!

You’re working in a field that’s evolving as fast as a snapping camera shutter — and artificial intelligence is leading the charge. Once considered a tool for only the tech-savvy, AI is now becoming an integral part of public relations strategies. It's helping PR professionals streamline their workflows, enhance their accuracy, and engage with audiences in meaningful ways. Whether it's automating repetitive tasks or offering deep insights into data, AI is transforming how PR professionals design and carry out campaigns.

Public relations is more than just great communication. It’s about understanding business and becoming a trusted adviser to the companies you represent. As the PR industry expands, demand is on the rise for professionals who excel in communication and have a keen understanding of business. Companies are no longer just seeking skilled communicators; they want PR experts who can act as trusted advisers. They need professionals who fully grasp how the business world functions and can provide insights that align with the company's goals.

You need PR pitches that cut through the noise and get responses. Short, compelling messages outperform long-winded narratives in today’s fast-moving media landscape. When you master this concise approach, you increase your chances of getting noticed and earning coverage. Responding quickly and clearly to media outlets builds trust, and a streamlined, engaging pitch helps you stand out while laying the groundwork for lasting media relationships.

In this episode, Chris Hackney joins On Top of PR host Jason Mudd to learn how to track, interpret, and leverage media coverage.

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You can’t build real trust in a world where communication has no moral compass. Imagine trying to communicate in a world without any guidelines about what is right or wrong. Communication without ethics leads to misunderstandings and mistrust. That's why in public relations, T.A.R.E.S. matters so much. It stands for Truthfulness, Authenticity, Respect, Equity, and Social Responsibility. These principles serve as a compass, helping guide clear and honest communication.

You might think public relations is all about polishing reputations or putting a positive spin on things, but that’s only scratching the surface. This idea misses a big piece of what PR really is. Many don't see it as a form of meaningful conversation. But to truly understand PR, look at it as a way to engage and connect through dialogue.

You’ve seen the shift: Traditional media no longer holds the trust it once did.
Your audience is turning to new sources for information, so your public relations strategy needs to evolve with them. Relying solely on mainstream media isn’t enough anymore. To build genuine connections, you need to explore alternative channels like niche publications, targeted newsletters, and platforms your audience already trusts. Adapting to these changes puts you ahead of the curve and closer to the people you want to reach.

1. Baseball + Oscar Mayer + AI = a PR home run
2. Hostess rolls out “Munchie Mobile” on 4/20 to reach millennials and Gen Z
3. 60-second close: PR strategy in a transforming experience economy