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Great PR: Where to Get an Education in Great Service

  • Unfortunately, there is no University of Great Service, so where does one go to learn about great service, and how it should be implemented?
  • Take a trip to Nordstrom, purchase something and ask them to ship it to China! Or, visit The Palm or Morton’s or any other fine-dining restaurant and experience the royalty-like service that makes you feel as if you’re the only guest who counts in the restaurant.
  • In order to give great service, one must experience it first.
  • How would your customers grade your establishment on service?

Topics: public relations

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