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The Public Relations Blog

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Lisa Goldsberry

Lisa Goldsberry

Lisa Goldsberry is a writer for Axia Public Relations with more than 15 years of public relations experience. She specializes in business, higher education and technology PR. Lisa has worked for Axia Public Relations since December 2013.


Learn more about Lisa Goldsberry.


Read Lisa's recent blog posts below.








Recent Posts:

Do you know the top 5 rules for how to talk with customers?

PR tips to make your company a communications star

We all have personal anecdotes about poor customer service and businesses behaving badly. A business needs customers to like and trust it enough to make a purchase, so why do so many get it wrong? Often, the problem starts with simply the way employees talk with customers.


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Topics: public relations, corporate communications, shared media

Use public speaking to build your brand, credibility and sales

Make points, friends and profits with this often forgotten tool

You have been invited to speak at an industry or community event and you are declining the invitation … again. Well, you might change your mind once you understand how public speaking can build your company’s brand, credibility and sales.


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Topics: public relations, spokesperson training

The true value of earned media and PR

Learn the benefits of positive news coverage for your company

So, you are ready to hire a PR firm. However, like many companies, you may be unsure of exactly what a PR agency can do for you. Some of the biggest benefits come in the form of increased visibility, a boost in name recognition and improving your reputation. PR can do all those things by securing earned media.


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Topics: media relations, public relations, media

What is an impression and can it help your company?

Use PR to find the best measurement methods for improved visibility and success

You may hear your marketing, public relations or social media teams talk about impressions, but what exactly are they? More importantly, how can they affect your company’s strategic plan and bottom line?


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Topics: public relations, shared media

6 steps to putting a face on your brand

Use PR to show who you really are and attract more customers

Everything your company does and everything people say about your company defines your brand. Therefore, it is important to determine what you stand for, how you want customers to see you and make sure all communications and initiatives support that. But, how do you put a face on your brand?


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Topics: public relations, spokesperson training, shared media

4 ways the sales funnel has changed

Use these PR tools to stay ahead in today’s digital age

Just when you thought you had it all figured out, the traditional sales funnel has changed. To move customers through the funnel, you still have to go through the stages of attract, convert, close and delight. However, you can no longer use the same old tired tactics to make this happen. Today’s customers demand more. Thankfully, you can use public relations tools and initiatives to stay ahead of the competition.


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Topics: public relations, shared media

4 outdated PR tactics you should stop using immediately

Prepare for the future of communications or be left behind

Are your public relations efforts not as successful as you’d hoped? The problem could be that you are using the same outdated tools and tactics you always have, and they are no longer effective.


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Topics: public relations

How to make the most of speaking engagements

If you are not using this PR tool, you are missing out on the chance for increased exposure

An organization has asked you to be a speaker at an event. Maybe you’re wishing you didn’t answer the phone. Perhaps you can think of an excuse to get out of it. Instead of dreading a speaking event, use these public relations tips to help you make the most of the opportunity.


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Topics: public relations, spokesperson training

The do’s and don’ts of following up with journalists

Go from nuisance to news expert with tips from PR pros

You’ve prepared your best pitch and contacted media to get some positive news coverage. Now you sit in agony, waiting for the reporter to call you back. Should you call again or will that make you a pest and hurt your chances? This is the most common conundrum of media relations.


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Topics: media relations, public relations

Issuing company statements versus giving media interviews

PR advice to help you determine which is right and how to prepare

Perhaps your company is in the midst of a crisis. Or maybe there is a major story breaking that involves your industry. Whatever the reason, members of the media are calling and clamoring for information from your company. Should you grant interviews? Hold a news conference? Or can you simply issue a statement?


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Topics: media relations, public relations

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