The Public Relations Blog

Show your customers some love this Valentine’s Day

Let PR demonstrate how to encourage repeat business and maintain brand loyalty

In business, we all understand the importance of continually bringing in new customers. However, sometimes we get so caught up in this task that we forget to nurture the customers we already have.

Just like any relationship, you can’t wow them once and then believe they’ll be yours forever. With so much competition, it’s too easy for your customers to go elsewhere. Therefore, you must constantly find ways to bring the sexy back, and a PR firm can help.

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Topics: Public Relations, Featured

Don’t lose your money on the big game

Learn how investing in PR instead of Super Bowl ads can increase profitability

Apple’s “1984,” Clint Eastwood hawking Chryslers and the game MVP announcing his plans to go to Disneyworld could go down in history as some of the best Super Bowl commercials ever. And, for about 5 million dollars, your company could also grab a 30-second piece of the pie.

For those of you who would rather not spend that much money on bathroom breaks, fear not. You can save a few million and turn to PR for visibility and brand-building.

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Topics: Public Relations, Featured

9 steps to earn media coverage

Your company is ready to take it to the next level and now you’re looking for ways to make sure others know about your company, too. Media coverage is one way to gain great exposure. We’d like to offer some tips on the best ways to share your news by earning media coverage.

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Topics: Media Relations, Public Relations, Featured

Target’s latest PR blunder

Understanding the ripple effect of a bad business decision

After a massive data breach, a failed expansion into Canada and increasing negativity from employees, Target's recent decision to rescind the job offers of dozens of new corporate hires was the latest in a string of blunders plaguing the big-box retail store. Target recently opted to terminate 40 of its newest team members within two weeks of their expected start date – with no explanation, except that their positions were no longer available.

The Minneapolis-based, mammoth retailer should have anticipated the potential repercussions of such a decision before dismantling 40 corporate jobs without explanation. This latest flub has brought about a flurry of negative media scrutiny and speculation concerning Target’s financial performance and a potential class-action lawsuit. And worst of all, Target is sending a message that its employees (and its reputation) aren't valued.

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Topics: Public Relations, Featured, Crisis PR