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The Public Relations Blog

3 things you should know about inbound marketing

Axia Public Relations teaches you how to market efficiently and effectively in its new inbound marketing book

Business leads are what keep a company growing. As your leads dwindle, so do sales. Some companies are still pushing their messages out in order to bring customers in, and it isn’t working. Perhaps you’ve realized that your online presence is static – that your company isn’t achieving the results it seeks – and you want to do something different. What else is out there?

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Topics: Public Relations, Featured, PR Tips, Inbound Marketing, Owned media

Data analytics for public relations

Which analytics matter most in PR? How do I know what to measure?

Within the business world, the volume and velocity of data continues to command attention. In the public relations sphere, knowing what to focus on, given the data analysis capabilities available in the crowd of business software applications, can be overwhelming.

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Topics: Public Relations, Featured, PR Tips, Data, Earned media

Be a S.M.A.R.T. communications pro

Axia Public Relations breaks down what it means to plan S.M.A.R.T.

Each of our clients has a personalized public relations plan. We collaborate with company marketing leaders to develop their communications for the quarter, year and future. We’re experts in planning and executing great strategic communications, and we know how to make them sharp and SMART.

And what exactly does SMART mean? We’ll break it down for you.

If you’d like help drafting your marketing and communications plan, Axia offers that service.

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Topics: Public Relations, Featured, PR Tips, Crisis Communications, Corporate Communications, Earned media

5 ways to manage your expectations for PR results

Don’t get frustrated when results don’t come quickly

After much research and vetting, your company hired a public relations firm with the hope of gaining media hits and results. It’s been a month and you haven’t seen any results. You feel frustrated and ready to throw in the towel. It’s important to remember that a PR firm can’t guarantee results or say when you can expect results. In fact, becoming frustrated when the results don’t happen quickly is mistake No. 10 on Axia Public Relations’ list of 15 mistakes companies make when hiring a PR firm.

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Topics: Public Relations, Featured, PR Tips, Earned media

Why you need to spend time and money upfront to measure public relations properly

Begin your PR campaign the right way: Allow resources for measurement

Most likely, your company measures sales, employee retention and NPS scores. It’s also important to measure your marketing department along with your public relations agency of record.

Measurement must be a consistent process once you identify your key performance indicators (KPIs). That’s easy if what you’re measuring is in-house and completely accessible. You already have the spreadsheets in place, so all you have to do is pull the sum at the bottom each week.

Companies should set aside resources for measuring their vendors, including their public relations agency. Being unwilling to spend the time and money upfront for proper PR measurement is one of the 15 mistakes companies make when hiring a PR firm. Here’s why you should include measurement in your PR budget.

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Topics: Public Relations, Featured, PR Tips, PR measurement, Earned media

What mediums do PR pros use to communicate to audiences?

5 key factors for conveying company messages effectively

Getting your messages to the right audiences is key in effective public relations. It’s important to know the different channels and platforms and the best way to use each of them. There are two types of communications in PR: controlled and uncontrolled. It’s essential to use both types of communication as well as the PESO model for successful PR.

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Topics: Public Relations, Featured, PR Tips, PESO, Earned media

Who are my public relations account contacts?

Don’t confuse the pitch team with your account management team

Most companies consist of several departments, such as sales, marketing, customer service and human resources. Each department – or team – includes team members who each play a specific role within the company. When partnering with a public relations firm, many executives confuse the pitch team with the account management team and expect that their initial contacts will continue to be their contacts throughout the partnership. This is mistake No. 8 on Axia Public Relations’ list of 15 mistakes companies make when hiring a PR firm. Don’t let this be your company. Most PR firms have a process to ease the transition as you move from prospective client to signed-contract client.

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Topics: Public Relations, Featured, PR Tips, Earned media

Can a PR firm guarantee sales?

2 reasons why you shouldn’t hire a PR firm that guarantees sales

As a CEO you know that sales are the lifeblood of a company. Using public relations to increase your company’s share of voice within the media is one way to improve your sales. However, if your company hires a PR firm based on its offer to guarantee sales, it’s making a mistake for two reasons:

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Topics: Public Relations, Featured, PR Tips, Earned media

Top 5 avoidable PR goofs of 2017

It seems some companies never learn. They continue to create situations that become public relations disasters. No company is perfect, and we all goof up from time to time. The trick is to learn from your mistakes. Even better, learn from the mistakes of others to avoid making them in the first place. This year’s list of avoidable PR goofs, in no particular order, should be enough to keep your company out of trouble for a long time.

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Topics: Public Relations, Featured, PR Tips, Earned media

5 tips for getting your entire team on message

Whether you’re preparing your team for an influx of media interviews or planning to launch a new marketing and communications campaign, getting everyone in your company on the same message is critical to the success of your efforts. Your company’s representatives are often the biggest influencers for your company and brand, after all. It’s critical to make sure this vital audience is helping – and certainly not hurting – your communication efforts. Here are five tips to help you.

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Topics: Public Relations, Featured, PR Tips

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