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Covering insurance agency from startup to national franchisor

Posted by Lauren Budik

Brightway Insurance


Brightway Insurance, a start-up independent insurance agency, wanted to grow its brand. This campaign helped build Brightway’s brand recognition and positioned its CEO as a thought leader in the industry. As a result, news coverage, including a Kiplinger's Personal Finance article featuring Brightway Insurance as one of the top eight franchise opportunities in the U.S., helped the company become a thought leader in the franchise and insurance industries. 


This is one story in our series on Brightway Insurance. Read PR firm increases insurance franchisor's call volume by 300% and One PR pitch gets viral media coverage, new franchisees for insurance agency franchisor for more.


National Public Relations


The business challenge

Brightway Insurance was a start-up independent insurance agency with only one location. The founders of Brightway Insurance wanted to tell their story and build their emerging brand to increase their recognition. As a start-up with big goals, Brightway wanted to become a significant player in the independent insurance agency arena. 




Axia Public Relations plays a valuable role in positively publicizing and promoting Brightway Insurance’s growth.” 

– David Miller, Brightway Insurance

The solution

This campaign began with a local plan focused on building Brightway’s brand recognition and positioning Brightway Insurance’s CEO as a thought leader and innovator in the insurance industry. As Brightway Insurance expanded statewide, the campaign expanded into the insurance industry trade media and shared news of Brightway Insurance’s fast growth and unique Florida-focused independent insurance agency model during a period of consecutive and high-profile hurricane seasons that caused most insurance companies to exit Florida.





The results

As a result of the campaign, Brightway began to expand:

  • The insurance company’s image and size grew organically at a rate of 50% year-over-year for five consecutive years. 
  • Brightway Insurance became a thought leader in the franchise and insurance industries. 
  • News coverage helped share the company’s unique independent insurance agency store model and franchising opportunities.
  • A Kiplinger's Personal Finance article featured Brightway Insurance as one of America's top eight franchise opportunities. 
  • When State Farm exited Florida as a home insurance carrier, Brightway Insurance saw its inbound call center call volume increase 300% in two weeks from consumers. 


See also:

AM Best AM Best AM Best Birmingham News
Florida Trend CareerBuilderThumb Columbia Business Columbus Dispatch
Commercial Appeal Enterpreneur Florida Trend Franchise Chatter
Franchise Review Franchise World Florida Times Union Franchise Chatter
In Business Jacksonville Business Journal Money Magazine MSN
Nashville Ledger San Antonio Business Journal Smart Business The Oklahoman
San Antonio Business Journal Tulsa World  Miami Herald Logo Franchise Times.
Insurance Journal Insurance Journal Insurance Journal Insurance Journal
Kiplinger Kiplinger Insurance.com Insurancequotes.com
Fox Business P & C carinsurance.com P & C
P & C








To learn how we can help your financial services company achieve similar results, contact us today at 888-PR-FIRM-8 (888-773-4768).


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Topics: media relations, most popular case studies, insurance, thought leadership, financial services, mergers & acquisitions, medium companies, private companies, retail, consumer services, B2C, Undercover Boss, franchisors, home improvement services

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