It’s easy to drone out of the watercooler talk or the hour-long business meeting about something your mind is telling you could have been an email. However, even if the information doesn’t impact you, you are being presented with an opportunity to build a relationship with everyone you interact with. Repeating back to them what they said shows them you are present and comprehending their words, and repeating important information back to them at a later date shows them you cared.
Liked this tip? Sign up to get PR tips delivered to your email weekly!