Heather M. Hilliard is a marketing and strategic planning professional with expertise in crisis management communications. Heather focuses on strategic and disaster planning, process improvements for programs and executing special projects. She has had several emergency management articles published and has earned various disaster relief commendations and awards. She is credentialed as one of fewer than 1,000 internationally Certified Emergency Managers in the world, with response experience in such disasters as Hurricane Katrina, Midwest catastrophic flooding, the 2009 influenza pandemic, the BP oil spill as well as recently completing an after-action report for a 2015 Pacific typhoon that was shared with the United Nations.
When Heather isn’t working in emergency management and improving programs, she’s an editing and publishing consultant for fiction books and scientific reports. She has also assisted in updating policies and procedures for a number of companies to improve their systems. Using her experience to help others reach their goals, visions and corporate missions has subsequently lead to Heather’s own successful career. She is an accomplished writer with more than 20 years of experience in a variety of industries, typically serving in public relations and marketing roles. Heather is also an adjunct professor for Tulane University. She has worked for Axia Public Relations since December 2015.
Heather studied at the University of Pittsburgh in Pennsylvania, where she earned two master’s degrees: one in health administration and one in business administration with a focus in marketing and strategic planning. Heather currently splits her time between living in New Orleans and Pittsburgh, and you can find her riding and training horses when she can sneak in the opportunity.
Read blog posts by Heather.