The Public Relations Blog

Jason Mudd

Jason Mudd Jason Mudd, APR, is CEO of Axia Public Relations. He is certified in inbound marketing and is an Emmy Award-winning, accredited public relations practitioner, speaker, author and entrepreneur. Jason has been CEO of Axia since 2002. Connect with Jason on Twitter @jasonmudd9 and Axia Public Relations @axiapr. Be sure to tweet and share your thoughts below. We’ll read and respond to each of them. Learn more about Jason Mudd. Read Jason's recent blog posts below.
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Improve your BBB rating with these 4 easy tips

Bring more customers to your company with a better reputation

Warren Buffett said it best:

A company’s reputation is one of its most important tools online – every website has ratings and feedback sections. Obviously, too many “1-star” reviews on a giant online retailer like Amazon can doom a product. It’s important to remember that while there are many indicators of online reputation, one of the most important consumer indicators may be the Better Business Bureau (BBB). 

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Topics: Public Relations, Featured, PR Tips, Reputation Management, Online Reputation Management

Traditional PR doesn’t work anymore

18 ways PR has changed; work with a smarter PR agency that understands the new landscape

Public relations is, at its core, a way for companies and brands to build mutually beneficial relationships with their audiences and customers. To be sure, traditional PR still has a place at the table. Everything from influencing public perception with outstanding marketing campaigns and developing effective crisis communication strategies to holding news conferences and organizing successful events falls under the umbrella of traditional PR.

However, traditional PR is no longer enough.

PR is rapidly evolving, thanks mostly to the dawn of the digital age and the birth of the 24-hour news cycle. Now, an advanced form of PR thrives, and it’s based on digital methods of communicating and sharing. Bottom line: It’s crucial for your business to be firmly engaged in digital PR.

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Topics: Public Relations, Featured, Inbound Marketing

Why won’t the news media cover your business award?

Your company won a prestigious award. Why isn’t it making the news? The news business is a highly competitive industry. Awards are often not as newsworthy as you think and wish they were. Most media outlets consider awards to be fluff. And if it’s an annual award, it’s tired, they say. And when the award is issued by a competing media outlet, the media acts like a jealous lover.

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Topics: Public Relations, Featured, Awards

15 mistakes companies make when hiring a PR firm

Use this checklist to make sure you’re optimizing your relationship with your PR firm

Here are fifteen mistakes your company might be making when hiring a public relations firm:

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Topics: Public Relations, Featured, PR Tips

HBR: 80% of CEOs are dissatisfied with their chief marketing officer

The Problem
80% of CEOs are dissatisfied with their chief marketing officer.  
Not surprisingly, CMOs have the highest turnover in the C-suite.
 

Why It Happens:

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Topics: CEO, CMO

Fast-food giant Wendy’s takes on Twitter bully

3 ways your company can deal with internet trolls in 2017 and beyond

Earlier this month, fast-food chain Wendy’s earned numerous headlines because its social media team challenged a heckler on the Twitter playground. Upworthy writer Parker Molloy captured the entire exchange before Wendy’s deleted its comments and the critic, @NHRide (aka Thuggy-D), deleted his Twitter account. It went like this:

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Topics: Public Relations, Featured, Social Media, Online Reputation Management

Are Black Friday campers just a PR stunt?

You see it every year: news stories about people camping out early to be the first recipients of Black Friday shopping deals.

It may surprise you to learn that some of these people are decoys, paid by stores or manufacturers to generate buzz for their products.

This is a public relations and marketing tactic that companies have used for years, and is it right for your company? Is it a scam?

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Topics: Public Relations, Featured

3 factors executives should consider before making political statements about Trump (or anyone else)

When executives voluntarily engage in hot topics trending in the media, particularly politics, they sometimes forget that their positions are not bully pulpits or soapboxes.

Often, dangerous roads lie ahead for alienating customers, stockholders and employees.

In cases where emotions run high and trigger a public reaction before public relations processes can be helpful, PR teams frequently find themselves rebounding from derision instead of working to promote success.

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Topics: Public Relations, Featured, Media

When PR belongs in the C-suite

Want to boost your company’s PR power? Report to the C-suite

The public relations departments of the nation’s most successful companies are shaking things up – and the results could help businesses communicate like the nation’s top money-makers, boosting their brand reputations and revenues.

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Topics: Public Relations, Featured, Corporate Communications

Ingredients of a PR plan

Developing a public relations plan can seem like a tedious, time-consuming task, but with the right planning and a coherent map, you will ultimately save time and money and enjoy more success. Here are the basic elements to any great PR plan:

 

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Topics: Public Relations, Featured

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